Terms and Conditions

The Terms and Conditions contained herein along with our Privacy and Cookie Policies, any additional information included in the FAQs section constitute the entire agreement between our Website and any of their user and are binding to only them. If you do not agree to these Terms and Conditions you may not access or otherwise use our Website.

References to “We/our/us/the Company” mean P.T.P. Pulse Market Research Ltd, a company based in Cyprus under registration number HE148203 and physical address 1, Archangelou Michael, Office 101, Egkomi, 2410 Nicosia, Cyprus.

myOpinion.com.cy provides panel members with the opportunity to voluntarily participate in online surveys. By registering and becoming a panel member you will receive invitations to participate in online surveys. If you do not want to take part in a survey, you can disregard the email invitation.

To become a panel member, you must register and provide certain information about yourself. The information you provide must be true, correct and complete. We reserve the right to restrict or prohibit your access to the service you provide information, or myOpinion.com.cy have reason to suspect that the information you have provided is not true, correct and complete.

A panel membership is personal and may only be used by the individual who registers for membership with myOpinion.com.cy. You should keep your user information and password confidential.

If you choose to end your membership with our panel, you may do so at any time by using the Delete profile button found in your profile. As an alternative, you may terminate your membership account by sending an email to our service center through the Contact page at helpdesk@myopinion.com.cy.

By deactivating your account, your right to access the myOpinion.com.cy points program will cease. All points credited to your account that have not been cashed in as of the time you opt-out, will be forfeited.

A user is solely responsible for the security of their username and password Our Website will not be responsible for any losses incurred through the use of your password by a third party. If you forget your password, you may reset it by using the Forgot Password section of the Login area. If you have forgotten the e-mail address of registration, you must notify us by email, giving us necessary information (usually your name and date of birth) so we try to recover it.

By registering to become a member of myOpinion.com.cy you agree to the automatic establishment of your personal account of points redeemable in the myOpinion.com.cy website.

Points are allocated by your registration as a panellist and the completion of surveys. Surveys have different point values depending on their complexity and the time needed to complete each.

Points can be cashed in, in batches of 500. 500 points can be redeemed for €5.00. Points are strictly personal and cannot be assigned, transferred, and/or pledged to any third party, inside or outside the Panel. Points will be deducted from the panel member’s account at the time the redemption request is made. All redemptions are final. Redemptions to bank accounts can only be made to local bank accounts (Cyprus bank institutions).

If you feel that your account was not credited or debited correctly, please send an e-mail to helpdesk@myopinion.com.cy.

It should be noted that points need to be used up within two (2) years or they expire. For example, a points earned on May 1, 2023, is valid until May 1, 2025, at which the points expire and are removed from the user’s account. Points cannot be redeemed after the expiration date. myOpinion.com.cy is not liable to inform users of upcoming expiration dates and amounts at regular intervals. myOpinion.com.cy reserves the right to suspend these cancellation rules in its sole discretion.

myOpinion.com.cy may modify, alter, delete or add new terms and conditions for its reward program or the services at any time without notice.

myOpinion.com.cy may terminate your membership immediately if you breach any of the present Terms and Conditions of Use (including any Terms of our Cookie and Privacy Policy).

• If you breach any of the present Terms and Conditions of Use (including the terms contained in the Cookies Policy and Privacy Policy) or
• You have been inactive for a period of 12 months (ie you have been invited to surveys and did not participate in any of them) or
• If you misuse your panel membership or use it for an improper purpose, such as impersonation to collect points

We ask all our members to observe the following rules:

• Members are responsible for ensuring that any and all details held about them are up to date and are correct.
• Members must undertake that all information they enter as panelists is accurate.
• Members should have only (1) membership account.
• Members should not access or use any part of the Website in any way that may violate any applicable Cyprus, European or International law, regulation or treaty.
• Members should not collect or store any personal information about other members.
• Members should not attempt to access any service or area of the Website that they are not authorized to access.

Violation of any of the above terms will result to immediate termination of your membership account and forfeiture of any points. The company reserves the right to take any necessary legal action.

The copyright and all other intellectual property rights (including but not limited to database rights, software rights, trade marks and design rights in all cases whether registered or not) in all materials included on the Website (including without limitation, designs, texts, pictures, graphics, logos, images, interfaces, software code and the selection and arrangement of them) belong to us or our licensors unless otherwise acknowledged. All rights are reserved. In no event shall our users obtain or receive any rights, title or interest in or to any such material.

myOpinion.com.cy clients, agents and partners may reveal confidential and/or proprietary information and materials to you as part of your participation in surveys. Any such information and materials shall remain the sole and exclusive property of its owner. The confidential information may include (but is not limited to) new product ideas or concepts. By becoming a member, you agree that you will keep the contents and materials disclosed to you as part of all surveys in which you participate confidential.

We shall not be liable if it is unavailable at any time or for any period due to necessary servicing and updates, technical fallout or force majeure.

Points credited to your account are not actual cash deposits, are not any type of salary, do not earn interest, and are only account entries that entitle you to the amount of the credited Points if you redeem them in accordance with these terms of use.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE, SURVEY OWNERS, PANEL OWNERS OR PARTNERS, THIRD PARTIES, OR DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, SUCCESSORS OR ASSIGNEES SHALL NOT BE LIABLE TO YOU IN ANY RESPECT, INCLUDING WITHOUT LIMITATION, FOR ANY MATTER RELATED TO THESE TERMS, THE SERVICE, OUR SITE, A SURVEY, A PANEL SITE, A PARTNER SITE OR FOR ANY SUBMISSIONS YOU MAKE, OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, RELIANCE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF EXPECTED SAVINGS, OR ANY OTHER NON-DIRECT DAMAGES, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE LIKELIHOOD OR POSSIBILITY OF SUCH DAMAGES.

The limitation of liability and the disclaimer in these Terms & Conditions shall apply regardless of the form of action, whether in contract, warranty, delict, quasi-delict, strict liability, negligence or other tort and shall survive a fundamental breach or breaches or the failure of the essential purpose of contract or the failure of an exclusive remedy.

Please refer to our Privacy Policy and Cookie Policy which is incorporated herein by reference and made a part of these Terms and Conditions.

The above Terms and Conditions of use is governed by Cyprus law. Any dispute in respect of this Terms and Conditions or execution thereof shall be submitted to the courts of Cyprus.

Any communications or notices to be given under these Terms and Conditions of Use shall be deemed delivered if sent by e-mail to the last known e-mail address of the panel member. All communications (excluding personal information) and content submitted or transmitted by you to myOpinion.com.cy by electronic e-mail or otherwise, shall be treated as non-confidential and non-proprietary information, unless specifically indicated by you either prior to, or contemporaneously with, the submission or transmission of such communications. Email links are provided so that you may contact us directly with any questions or concerns you may have.